Setting up Your Store

Your application has been approved and you have been provided with a 1Plate1World Seller Account. Learn how to set up your store and how it will appear on the 1Plate1World app. This guide will help you get started with setting up accounts for your staff, setting your store's Collection Times, and more.

Follow the steps below to get the basics set up for your store, and choose how it appears on the app. To follow this guide, you will need the Admin or Owner access on your store.

1

Fill out your store details

Access the Restaurant config page. As you can see, the 1Plate1World team have already pre-filled some details. 

Everything else is editable:

Store Temporarily Closed: Store suddenly turned busy? Toggle this switch to close your store temporarily on the app, and pause any orders being made.

Home Delivery: This option needs to turn it off

Takeaway: This option needs to turn it on

Instant Order: This option needs to turn it on

Halal Tag: You can turn it on if your business is Halal certified

2

Set your Operation Hours

This is the time that customers can collect their orders from your store. If you are closed on a particular day, you can toggle the switch to mark the store as closed. (Please note that your Magic Bag pickup time must set within the operations hour)

This time will be shown to customers when they are placing an order. If it is past the end of the collection time, your store will be shown as Closed on the app.

3

Give your employees access

On the Employees page, you can add your staff to the Seller Portal so that they can help manage operations.

Add an employee by entering their email address. They will receive an email notifying that they have been added to your store's team. If it is a new account, they will receive instructions on how to log in.

1) Create a role for your employee

2) Add the employee